Our primary function is to act as your company’s CTO, CIO and helpdesk at a fraction of the cost of employing these functions yourself.
As your Chief Technology Officer it is important that we pro-actively support your organisation. To do this we use some of the tools that you generally don’t see in company’s with less than 50 employees. By installing this software into your environment we can see and manage your computers in a much more efficient manner. With many desktops under our management this also very cost-effective.
Because we are also your CIO we can (where practical) install a managed firewall, network and wireless system. This greatly enhances our ability to ‘see’ what data is flowing into, within and out of your organisation. Which means we get a good head-start on finding and diagnosing data communication issues and we can properly protect your business from the latest information threats.
Finally, we are your helpdesk. This means that whenever your staff have a problem with their computer we are just a phone-call away. With your permission we can quickly take control of your workstation and fix your issue, using your input, the history we have gathered from our tools, and our knowledge. This generally happens immediately the problem is reported and is normally fixed within a few minutes of your call or email.