Our primary function is to act as your company’s CTO, CIO and helpdesk at a fraction of the cost of employing these functions yourself.

As your Chief Technology Officer it is important that we pro-actively support your organisation. To do this we use some of the tools that you generally don’t see in company’s with less than 50 employees. By installing this software into your environment we can see and manage your computers in a much more efficient manner. With many desktops under our management this also very cost-effective.

Because we are also your CIO we can (where practical) install a managed firewall, network and wireless system. This greatly enhances our ability to ‘see’ what data is flowing into, within and out of your organisation. Which means we get a good head-start on finding and diagnosing data communication issues and we can properly protect your business from the latest information threats.

Finally, we are your helpdesk. This means that whenever your staff have a problem with their computer we are just a phone-call away. With your permission we can quickly take control of your workstation and fix your issue, using your input, the history we have gathered from our tools, and our knowledge. This generally happens immediately the problem is reported and is normally fixed within a few minutes of your call or email.

For our medium sized clients, we start by reviewing how you currently use technology and get a good understanding of your current situation. We ensure you are safe from the most likely threats and help to put in place a set of tools to keep you that way. These tools work within your current environment and for the most part are ‘invisible’ to the end users.

We will also look at your internal processes, from your Password Policy to your Employee Handbook (with a particular focus on your information management policy) and ensure you are meeting the requirements to protect both your employees and your business from all forms of Electronic and Legal Attack - both external and internal threats. Once this is done we will schedule regular reviews of these processes to ensure they remain relevant and compliant.

For those that need someone always there during the business day, we can put one of our employees on-site to handle all of your day to day needs.

They come with the full backup of our service team, but can spend their days working on your company's requirements.

We also provide full cover for them when they take a holiday and can even provide a replacement if they are unwell.